Our staff, from left to right: Aziza, Marina, Anđela, Grada, Samira, Mira, Lidija, Andreas, Žika, Tamara, Nikola. Missing: Bojan, Andrijana, Miljana and Emanuela. And since the photo was taken, we also have two new staff members: Jovan and Miloš.
Hotel Gracanica has opened its doors on 13 April 2013, as a common project of three friends. Two were Kosovo Roma and the third Swiss, Andreas Wormser, who still runs the hotel together with Lidija Fazliu and Aziza Ramić, the first half Albanian, half Serb, the other from the Roma community.
The architect was Bujar Nrecaj, a Swiss of Kosovar origin, who returned to Kosovo after its independence to help build up the country.
The "c" in Gračanica in our hotel logo is a combination of the Serbian and Albanian letters; the diacritic above the "c" is Serbian, the diacritic below the "c" is Albanian. This is to illustrate the multi-ethnic character of our hotel.
In the logo we originally had three stars instead of the three poppies, because according to Swiss standards the hotel would have three and a half stars. But the state star commission only gave us two stars. That's why we replaced the stars with the poppies typical of Kosovo.
Our staff are mainly Roma and Serbs. We would very much like to employ more Albanians, but it has proven difficult to find the right candidates.
Evaluation of the ratings we've received in the past two years by our guests on the feedback forms that are placed in all rooms, comparing them with the ratings on various platforms. Thank you all for giving us such great ratings! But we also try continuously to further improve and take every criticism very seriously.
Since the opening, we have had overnight guests from 60 countries. These are the top twenty nationalites: